Thank you for shopping at Ellis Fisher Co. We appreciate the fact that you like to buy the unique products we create. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Ellis Fisher Co. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Ellis Fisher Co., you agree to the terms set forth below along with Ellis Fisher Co.’s Privacy Policy and Terms of Use.

Because Our Products Are Made to Order:

  • Returns: At Ellis Fisher Co., each product is created per order. Due to the nature of our business and products we produce, items are not returnable. Your purchase is final, and we cannot offer returns on products unless the item is defective or if an error occurred on our part.
  • Refunds: We understand that sometimes things don’t go as planned. Ellis Fisher Co. stands behind the quality of its products and will issue a refund for products that arrive damaged or contain an error attributable to us.
    • Eligibility for Refunds: To be eligible for a refund, you must first email us within 10 days of receiving the product at hello@marley-harris.com to alert us of the damage or error. Please include detailed photos as proof of damage or the error in your product. Upon receipt of these photos, we will inspect them and notify you of the approval or rejection of your refund.
    • Approved Refunds: If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us at:

Thank you for understanding and respecting these policies, which are designed to ensure that all of our customers enjoy a seamless and satisfactory experience at Ellis Fisher Co.